Click & Collect - Contactless Collection Lockers
We are now pleased to offer a contactless collection option; orders may now be placed online for pick-up from our Red Carpet FX Click & Collect lockers outside our Leeds store. Ideal for urgent or important orders, but perfect for customers based in the North of England. Offering a quick, easy and contact-free collection.
How do I collect my order?
Our click & collect option is incredibly quick and easy. You will receive a text message informing you when your order is ready to collect: please do not travel until you have received this message. You may contact our customer service team if your order is incredibly urgent.
- Place your order online and chose the free collection option at check-out.
- You will receive a confirmation email shortly afterwards with a summary. Orders placed before 3:00pm Mon - Fri will typically be available to collect the same day.
- You will receive a email confirming that your order is ready to collect. This message will also contain essential information, such as the locker name + number and the code required to retrieve your order.
- Please collect your order at your earliest convenience from the lockers outside our Leeds store (LS11 5SF - see full address below). Parking is available and reserved for Red Carpet FX customers with 9 available spaces.
- Once you arrive, the lockers are located to the right-side of the main doors.
- Referring to the text message received, locate the correct locker by name and number. You then may enter the code received to retrieve your order.
- Once you have your parcel, check the contents and enjoy your order.
Should you need assistance, on-site help is available between 10:00am - 4:45pm. Orders may be collected between 8:00am - 7:00pm Mon - Fri (automated gates are closed out of these hours).
Orders will be available to collect for 7 days. After this time, your order will be cancelled and refunded.
Where are the lockers?
The lockers are outside our Leeds store at this address: Red Carpet FX Lockers, 6A Ashbrooke Park, Parkside Lane, Leeds, West Yorkshire, LS11 5SF, United Kingdom.
Once on Parkside Lane, turn into Ashbrooke Business Park and take an immediate right upon entry. Lookout for a large red sign on a large bright white building.